Privacy policy

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Information We Collect

When you place an order or interact with our website, we may collect:

- Name, billing and shipping address

- Email address and phone number

- Payment information (processed securely via third-party providers)

- IP address and browsing behaviour

How We Use Your Information

We use your information to:

- Process and fulfill orders

- Communicate order updates and customer support

- Improve our website and customer experience

- Send marketing emails (only if you opt in)

Sharing Your Information

We only share your information with trusted third parties necessary to operate our business, including:

- Payment processors

- Shipping carriers

- Email and analytics services

We never sell your personal data.

Data Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not lost, misused, or accessed improperly.

Your Rights

Under UK GDPR, you have the right to:

- Access the personal data we hold about you

- Request corrections or deletion

- Withdraw consent for marketing communications

To exercise these rights, contact us at support@getrosavine.com