Shipping policy

Thank you for shopping with us. Below you’ll find everything you need to know about how your order is processed and delivered.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays). During periods of high demand, processing times may be slightly longer.

Once your order has been dispatched, you’ll receive a confirmation email with tracking information.

Shipping Times

We currently ship to the United Kingdom.

- Estimated delivery time: 5–10 business days after dispatch

- Delivery times are estimates and may vary due to carrier delays, customs processing, or peak periods.

Shipping Costs

Shipping costs are calculated at checkout and displayed before you complete your purchase.

Tracking

Tracking information will be provided once your order has shipped. Please allow 24–48 hours for tracking updates to appear.

Delays

While we do our best to meet delivery estimates, we are not responsible for delays caused by postal services, customs, or events beyond our control.

If you experience a significant delay, please contact us at support@getrosavine.com and we’ll be happy to assist.